White-label guest portal · for villa operators

A guest portal, built for boutique hospitality.

Concierge software for villa operators who'd rather spend an afternoon at the beach than another evening answering the same six questions on WhatsApp.

One link in their inbox. No apps to install. Every request answered before breakfast.

Plays nicely with your PMS, your inbox, WhatsApp, and your morning coffee.

§ 01 — the situation

Running villas without software
is mostly running errands.

01

WhatsApp chaos

Eight chats, four staff, two languages, one airport pickup that nobody remembers agreeing to.

02

PDFs from 2019

The welcome book lives in three folders, two cloud drives, and one printer next to the spare keys.

03

Money on the table

Drivers, masseuses, surf schools — every guest asks, half book elsewhere because nobody answered in time.

§ 02 — how it works

Three steps. Once.
Then it just runs.

Step 01

Connect your PMS.

One click. We pull reservations, properties, and guest details from Guesty, Hostaway, OwnerRez, and more. No CSVs. No copy-paste.

Step 02

Guests get a link.

A private portal arrives by email — your logo, your colors, their name. No app store. Their last name is the password.

Step 03

You take the day off.

Guests browse services, book what they want, get confirmations. You see it all from one tab.

§ 03 — the guest experience

A welcome that knows their name.

A private link arrives the moment they book — your villa on the cover, their name on the door. They open it once, from anywhere, and it remembers them through arrival, the stay, and the airport ride home.

i.
Opens from a link.No app, no signup, no “what was my password?”
ii.
Last name as login.Nobody's ever forgotten their own.
iii.
Works on any device. Phone, laptop, the iPad in the kitchen drawer.
The best concierge is the one they don't know is there.
§ 04 — what's inside

A small catalogue of useful things.

No. 01

Two-way PMS sync

Reservations come in, cancellations go out — automatically. Webhooks signed with HMAC.

Guesty · Hostaway · OwnerRez · more
No. 02

White-label, end to end

Your logo, your colors, your domain. We don't show up in the guest's inbox — you do.

portal · emails · domain
No. 03

Service engine

Yoga, drivers, chefs, surf lessons. Custom forms per service — any field, any flow.

forms · pricing · calendars
No. 04

Affiliate deals

Partner with local vendors. Issue coupons. Track redemptions. Everyone wins.

coupons · referrals · payouts
No. 05

Multi-property by default

One villa or fifty. Same dashboard. Per-property staff, settings, and brand.

single tenant · per-org roles
No. 06

The receipts

Every booking, every guest, every email — auditable, exportable, yours.

audit log · CSV export · API
§ 05 — for both sides

Two sides of the same link.

For the host

Quieter evenings, busier services.

Hand over a single link. The portal handles the welcome, the booking, and the receipts. You handle the brand and pour the wine.

  • More service revenue — guests browse, book, and pay through the portal, not through your DMs.
  • Less WhatsApp ping-pong — house rules, WiFi, schedules, recommendations, all in one place.
  • Brand stays yours— your logo, your colors, your domain. We don't show up in their inbox; you do.
  • One dashboard — every villa, every booking, every guest, every email.
  • A tidy audit trail — every action signed, exportable, and yours to keep.

I got my evenings back, and bookings on services went up at the same time.Operations · 11-villa portfolio

For the guest

Their stay, ready before they land.

A private link in the welcome email. Open it from the plane, the cab, or the kitchen the morning of arrival — everything's there, already.

  • No app, no signup — just a link in their email. Opens in any browser.
  • WiFi & gate codes — saved before they arrive, accessible offline.
  • Curated services — yoga, drivers, chefs, surf lessons. One tap to book.
  • Local deals — discounts at vendors the host already trusts.
  • Direct support — message the host without WhatsApp, with full booking context.

It felt like the villa had been waiting for me — name on the door, the WiFi already saved.Guest · Canggu, March 2026

§ 06 — the pilot

We replaced a printed welcome book, two WhatsApp groups, and a shared spreadsheet — with one link.

11
villas live
0
apps to install
2 m
setup time
Aasha is here →
§ 07 — get in touch

Let's talk.

A 20-minute call. Live data, your questions.
We'll show you how it'd run on your portfolio.

We'll reply within one business day. No marketing list.